Loss Adjustment Software Solution (LASS)
modular software platform that allows the complete management of a Loss Adjustment organisation
Zamia Loss Adjustment Software Solution (LASS) is the software module build upon the ClaimsHUB which allows a Loss Adjuster to perform his/her tasks and to have full access to all required information.
LASS allows individual loss adjusters to receive instructions, make online assessment reports and send back the assessment reports to the central assessment support department of the Insurer, via a simple web-access on their tablet devices.
The fill-in report should make as much automated calculations as possible to further increase the productivity of the loss adjusters on the field.
LOSS ADJUSTMENT MANAGEMENT
Automated Report Generation
E-ID Report Signing
Fraud Score Configuration
Planning and Scheduling
Optimised Routing Scheduling
Geographical Data Reports
Offline and online Usage
User Defined Documents
Editable Generated Correspondence
Different Output Channels
User/Role based Authorisation
Claim Information Access Management
Soap-based Web Services
Secure FTP Integration
Communication Channels: E-mail, Fax, Text
Building Damage Calculator
3rd Party BI Tools
Content Data Catalogue
Car Damage Calculator
Loss Adjuster app
This component offers a tablet device (PDA, tablet such as IPAD or laptop) that is used by the Loss Adjuster.
On this tablet device, the Loss Adjuster app allows the Loss Adjuster to perform his tasks and to have full access to all required information.
Planning and Scheduling module
The ‘Scheduling’ engine provides the planner with all available slots, based on available capacity, required skills to handle the specific claim, and detailed availability of individual loss adjusters.
LASS also acts as a Message Broker being responsible for communication with different external systems.
LASS can also be used as a complete Back Office solution. Besides the functionality to administer a loss assignment and manage this assignment completely throughout its full lifecycle, the following functionalities are implemented:
• Loss Adjustment reporting, Management and Audit reporting
• Generation of letters and documents related to a Loss Adjustment
• Management of fees via workflows